Refund Policy

A legal disclaimer

Refund Policy

Effective Date: 2026

At The Carrie Lauryn Collection, we take pride in delivering quality products and a premium customer experience.

Returns

We accept returns on eligible items within 7 days of delivery. Items must be:

Unworn and unused
In original condition
With all tags and packaging intact
Non-Refundable Items

The following items are final sale and not eligible for refunds:

Clearance or sale items
Custom or made-to-order pieces
Worn, damaged, or altered items
Refund Process

Once your return is received and inspected, we will notify you of approval. If approved:

Refunds will be issued to your original payment method
Please allow 5–10 business days for processing
Exchanges

We currently offer exchanges only for defective or incorrect items. If you receive the wrong item or a damaged product, please contact us within 3 days of delivery.

Shipping Costs
Customers are responsible for return shipping costs
Original shipping fees are non-refundable
Contact Us

For all return or refund requests, please contact: